Shipping policy

At Den&Deco, we strive to make your shopping experience smooth and hassle-free. Our shipping policies are designed to be transparent and easy to understand. We offer free shipping on all orders within the United States, Australia and Singapore.

Shipping Areas

This policy applies to all orders shipped within the United States, Australia and Singapore.

Delivery Information

Order Cutoff Time: Orders placed by 5:00 PM (SGT), Monday to Friday, will be processed the same day. Orders placed after this time will be processed the next business day.
Processing Time: 1–2 business days (Monday to Friday). Once your order is processed, it will be dispatched via one of our reliable shipping partners.
Transit Time: Typically 2–5 business days within the United States, Australia and Singapore, depending on location.
Estimated Delivery: Most orders arrive within 3–7 business days.

Shipping Costs

Free Shipping: All orders within the United States, Australia and Singapore are eligible for free shipping. No minimum purchase is required.

Delivery Issues

If your package is delayed, lost, or damaged during transit, please contact our customer support team immediately. We will assist you to ensure your order reaches you safely.

Order Tracking

After your order is shipped, you will receive an email notification with a tracking number. You can track your order anytime on our Order Tracking page.