Billing Terms and Conditions
Den&Deco Payment Policy
1. Payment Options
At Den&Deco, we provide a range of secure payment methods to make your shopping experience smooth and convenient. You can pay using:
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Credit & Debit Cards: American Express, Mastercard and UnionPay
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PayPal
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Apple Pay & Google Pay
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Bank Transfers (for bulk orders – please contact us for details)
All transactions are processed in Singapore Dollars (SGD).
2. Payment Completion
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Payment must be made in full at the time of checkout.
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Orders will only be processed and shipped once full payment is successfully received.
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Any payment that is declined or unsuccessful will prevent the order from being confirmed.
3. Pricing & Currency
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All prices on the Den&Deco website are displayed in Singapore Dollars (SGD).
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Prices may change at any time without prior notice.
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Applicable taxes and shipping fees will be calculated and displayed at checkout.
4. Secure Transactions
Your payment information is protected using SSL encryption and trusted payment gateways. Den&Deco does not store your credit card or banking information.
5. Refunds & Disputes
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Refunds will be handled according to our Refund Policy.
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Any unauthorized chargebacks may be contested. If you have a problem with your order, please contact us first at info@denanddeco.com so we can assist.
6. Fraud Protection
Den&Deco reserves the right to hold or cancel orders suspected of fraud or unusual activity. Additional verification may be requested for high-value purchases.
7. Contact Information
Store Name: Den&Deco
Address: 39 Oxley Rise, Singapore 238713, Singapore
Email: info@denanddeco.com
Phone: +65 9119 0242
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (SGT)
We aim to respond to all enquiries within 2 business days.