Billing Terms and Conditions

Den&Deco Payment Policy

1. Payment Options

At Den&Deco, we provide a range of secure payment methods to make your shopping experience smooth and convenient. You can pay using:

  • Credit & Debit Cards: American Express, Mastercard and UnionPay

  • PayPal

  • Apple Pay & Google Pay

  • Bank Transfers (for bulk orders – please contact us for details)

All transactions are processed in Singapore Dollars (SGD).

 


2. Payment Completion

  • Payment must be made in full at the time of checkout.

  • Orders will only be processed and shipped once full payment is successfully received.

  • Any payment that is declined or unsuccessful will prevent the order from being confirmed.

 


3. Pricing & Currency

  • All prices on the Den&Deco website are displayed in Singapore Dollars (SGD).

  • Prices may change at any time without prior notice.

  • Applicable taxes and shipping fees will be calculated and displayed at checkout.

 


4. Secure Transactions

Your payment information is protected using SSL encryption and trusted payment gateways. Den&Deco does not store your credit card or banking information.

 


5. Refunds & Disputes

  • Refunds will be handled according to our Refund Policy.

  • Any unauthorized chargebacks may be contested. If you have a problem with your order, please contact us first at info@denanddeco.com so we can assist.

 


6. Fraud Protection

Den&Deco reserves the right to hold or cancel orders suspected of fraud or unusual activity. Additional verification may be requested for high-value purchases.

 


7. Contact Information

Store Name: Den&Deco

Address: 39 Oxley Rise, Singapore 238713, Singapore

Email: info@denanddeco.com

Phone: +65 9119 0242

Customer Service Hours:

Monday to Friday, 9:00 AM – 5:00 PM (SGT)

We aim to respond to all enquiries within 2 business days.